Privacy Policy

1. Introduction

LAS Painting Services ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laspainting.co.uk or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Address and location information for service delivery
• Project details and service requirements
• Communication preferences

Automatically Collected Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar technologies (see Cookie Policy below)

3. How We Use Your Information

We use your information for the following purposes:

• To provide and deliver our painting and decorating services
• To respond to your inquiries and communicate about projects
• To send quotes and project estimates
• To improve our website and services
• To comply with legal obligations
• To protect our business interests and legal rights

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: To fulfill our service obligations
• Legitimate Interest: To improve our services and communicate with clients
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legal Obligation: To comply with legal requirements

5. Cookie Policy

Our website uses cookies to enhance your experience. We use:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off.

Analytics Cookies

We may use Google Analytics to understand how visitors use our site. These cookies help us improve our website.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

You can manage your cookie preferences through our cookie banner or your browser settings.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who help us operate our business (e.g., email services)
• Legal authorities when required by law
• Professional advisors (accountants, lawyers) under confidentiality obligations

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@laspainting.co.uk

8. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Client project information is typically retained for 7 years for warranty and tax purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

12. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk